At Amber Wick, we want your candles to reach you quickly, safely, and in perfect condition. Here’s everything you need to know about our shipping process:
📦 Delivery Coverage
We deliver across India through our trusted logistics partners. Delivery timelines depend on your location and courier service availability. While we aim for timely delivery, unforeseen factors like weather, strikes, or technical issues may sometimes cause delays beyond our control.
🔍 Order Tracking
Once your order is dispatched, you’ll receive an email confirmation with your tracking number and courier details. Tracking updates are usually available within 24 hours of dispatch. In rare cases, updates may take longer due to courier or server-related issues.
💰 Shipping Charges
Any applicable shipping fees will be clearly displayed at checkout before you place your order. Charges may vary depending on your location, order size, and courier policies. Amber Wick reserves the right to revise shipping rates in line with logistics partner updates.
🤝 Customer Support
For any questions or concerns related to shipping, our team is here to help.
🚫 No Exchange & Return Policy
Please note that AmberWick Candles are non-returnable and non-exchangeable. Each product is handcrafted and carefully inspected before shipping to ensure the highest standards of quality and safety. We appreciate your understanding and support for artisan-made products.
